NAICS CODE 561422 - Telemarketing Bureaus and Other Contact Centers
Industry SectorAdministrative and Support and Waste Management and Remediation Services
This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting clients' products or services, (2) taking orders for clients, (3) soliciting contributions for a client; and (4) providing information or assistance regarding a client's products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.
NAICS Code 561422 - Telemarketing Bureaus and Other Contact Centers is a final level code of the “Administrative and Support and Waste Management and Remediation Services” Sector. There are 935 companies classified in this industry in the USA with an estimated employment of 411,684 people.
Common types of examples within NAICS Code 561422 - Telemarketing Bureaus and Other Contact Centers are:
- Customer service call centers
- Floral wire services (i.e., telemarketing services)
- On-line customer service centers
- Order-taking for clients over the internet
- Telemarketing bureaus
- Telemarketing services on a contract or fee basis
- Telephone call centers
- Telephone solicitation services on a contract or fee basis
- Wire services (i.e., telemarketing services), floral
- Answering telephone calls and relaying messages to clients: classified in U.S. NAICS Code - 561421 - Telephone Answering Services.
- Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services: classified in U.S. NAICS Code - 561499 - All Other Business Support Services.
- Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services: classified in NAICS Code - 541910 - Marketing Research and Public OpinionPolling..
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