NAICS Code 56142 - Telephone Call Centers
Industry Sector
Administrative and Support and Waste Management and Remediation ServicesTotal Companies
1,322Est. Employment
454,491Description
This industry comprises (1) establishments primarily engaged in answering telephone calls and relaying messages to clients and (2) establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clients' products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone. Telemarketing establishments never own the product or provide the service that they are representing and generally can originate and/or receive calls for others.
Cross-References
- Providing paging and beeper transmission services: classified in NAICS Code - 517312 - Wireless Telecommunications Carriers (except Satellite).
- Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services: classified in NAICS Code - 56149 - Other Business Support Services.
- Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services: classified in NAICS Code - 54191 - Marketing Research and Public OpinionPolling..
Companies
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