SOC Code 43-5031 - Public Safety Telecommunicators

Total Employment


Hourly Wage (avg)


Annual Wage (avg)



Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.


SOC Code 43-5031 - Public Safety Telecommunicators is a a final level code of the “Office and Administrative Support Occupations” Major Occupation Category. There are 95,320 total employees classified in this occupation in the USA, with an average Hourly Wage of $21.31 and average Annual Wage of $44,310.

Hierarchy Navigation for SOC Code 43-5031

Parent Category (less specific)

Occupation Examples

  • 911 Dispatcher
  • 911 Operator
  • Ambulance Dispatcher
  • Emergency Communications Dispatcher
  • Emergency Communications Operator
  • Emergency Operator
  • Emergency Telecommunications Dispatcher
  • Fire Dispatcher
  • Police Dispatcher
  • Police Radio Dispatcher

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