SOC Code 43-2021 - Telephone Operators

Total Employment


Hourly Wage (avg)


Annual Wage (avg)



Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.


SOC Code 43-2021 - Telephone Operators is a a final level code of the “Office and Administrative Support Occupations” Major Occupation Category. There are 4,740 total employees classified in this occupation in the USA, with an average Hourly Wage of $18.24 and average Annual Wage of $37,940.


Occupation Examples

  • 411 Directory Assistance Operator
  • Directory Assistance Operator
  • Information Operator
  • Local Telephone Operator
  • Long Distance Operator
  • Telephone Exchange Operator

Career Video for "Telephone Operators"

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