Tools commonly used in the Hotel & Motel Management industry for day-to-day tasks and operations.

• Property management software
• Online booking systems
• Revenue management software
• Customer relationship management (CRM) software
• Housekeeping management software
• Point of sale (POS) systems
• Inventory management software
• Employee scheduling software
• Energy management systems
• Security systems

Common products and services typical of NAICS Code 721110-01, illustrating the main business activities and contributions to the market.

• Boutique hotels
• Budget motels
• Resort hotels
• Extended stay hotels
• Bed and breakfasts
• Luxury hotels
• Conference centers
• Hostels
• Vacation rentals
• Timeshare properties

The specific certifications, permits, licenses, and regulatory compliance requirements within the United States for this industry.

• Certified Hotel Administrator (CHA): The CHA certification is offered by the American Hotel and Lodging Educational Institute (AHLEI) and is designed for hotel general managers and hospitality executives. The certification covers topics such as leadership, financial management, marketing, and operations. [AHLEI]
• Certified Lodging Manager (CLM): The CLM certification is also offered by AHLEI and is designed for hotel managers and supervisors. The certification covers topics such as leadership, human resources, marketing, and operations. [AHLEI]
• Food Service Sanitation Manager Certification: This certification is required by many states for food service managers and covers topics such as food safety, sanitation, and hygiene. The certification is offered by various organizations such as the National Restaurant Association and ServSafe. [National Restaurant Association]
• Alcohol Server Certification: Many states require alcohol server certification for bartenders and servers. The certification covers topics such as responsible alcohol service, state laws and regulations, and identifying fake IDs. The certification is offered by various organizations such as the National Restaurant Association and TIPS. [TIPS]
• OSHA Compliance: The Occupational Safety and Health Administration (OSHA) sets standards for workplace safety and health. Hotel and motel management must comply with OSHA regulations to ensure the safety of employees and guests. [OSHA]

A concise historical narrative of NAICS Code 721110-01 covering global milestones and recent developments within the United States.

• The Hotel & Motel Management industry has a long and rich history dating back to ancient times. The first recorded instance of a hotel was in Japan in 705 AD, where the Nishiyama Onsen Keiunkan, a hot spring hotel, still operates today. In the United States, the industry began to take shape in the late 1700s with the opening of the City Hotel in New York City. The industry continued to grow throughout the 1800s with the opening of grand hotels such as the Waldorf Astoria in New York City and the Palmer House in Chicago. In recent history, the industry has seen significant advancements in technology, including the widespread adoption of online booking platforms and mobile check-in. The industry has also seen a shift towards sustainability and eco-friendliness, with many hotels implementing green initiatives to reduce their environmental impact.

The anticipated future trajectory of the NAICS 721110-01 industry in the USA, offering insights into potential trends, innovations, and challenges expected to shape its landscape.

• Growth Prediction: Stable

  The future outlook for the Hotel & Motel Management industry in the USA is positive. The industry is expected to grow in the coming years due to the increasing demand for travel and tourism. The rise of online booking platforms and mobile applications has made it easier for consumers to book hotels and motels, which has increased the competition in the industry. The industry is also expected to benefit from the growing trend of experiential travel, where consumers are looking for unique and authentic experiences. The industry is also expected to benefit from the increasing use of technology, such as artificial intelligence and machine learning, which can help hotels and motels to improve their operations and provide better customer service.

Recent groundbreaking advancements and milestones in the Hotel & Motel Management industry, reflecting notable innovations that have reshaped its landscape.

• Mobile Check-In and Check-Out: Many hotels and motels have introduced mobile check-in and check-out, which allows guests to skip the front desk and go straight to their rooms. This innovation has made the check-in and check-out process faster and more convenient for guests.
• Smart Rooms: Some hotels and motels have introduced smart rooms, which are equipped with voice-activated assistants, smart lighting, and other high-tech features. These rooms provide guests with a more personalized and comfortable experience.
• Virtual Reality Tours: Some hotels and motels have started offering virtual reality tours of their properties, which allows potential guests to explore the property before booking a room. This innovation has helped hotels and motels to attract more customers and increase their bookings.
• Sustainable Practices: Many hotels and motels have started implementing sustainable practices, such as using renewable energy sources, reducing water usage, and recycling. These practices not only help to reduce the environmental impact of the industry but also appeal to environmentally conscious consumers.
• Contactless Payments: Many hotels and motels have started accepting contactless payments, such as Apple Pay and Google Wallet. This innovation has made the payment process faster and more convenient for guests, and has also helped to reduce the spread of germs during the COVID-19 pandemic.