NAICS Code 561421 Telephone Answering Services


Administrative and Support and Waste Management and Remediation Services


This U.S. industry comprises establishments primarily engaged in answering telephone calls and relaying messages to clients.

Cross References

Establishments primarily engaged in providing paging or beeper transmission services are classified in Industry 517210,Wireless Telecommunications Carriers (except Satellite).

Industries Included

  • Answering services, telephone
  • Emergency telephone dispatch (i.e., contractor) services
  • Local call centers
  • Message services, telephone answering
  • Telephone answering services
  • Telephone call forwarding services
  • Voice mailbox services
  • Wakeup call services

Industry Leaders

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Industry Overview

Total Companies:387

Est. Employment:2285