NAICS Code 561421-02 - Paging & Answering Service

Marketing Level - NAICS 8-Digit

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NAICS CODE 561421-02
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NAICS Code 561421-02 Description (8-Digit)

Paging & Answering Service is a subdivision of the Telephone Answering Services industry, which involves providing live or automated answering services for businesses and individuals. Paging & Answering Service specifically focuses on the provision of paging services, which allow callers to leave a message for a specific person or group of people, who are then notified of the message via a pager or other communication device. This industry also includes answering services that provide live operators to answer calls on behalf of clients, take messages, and forward calls to the appropriate person or department.

Parent Code - Official US Census

Official 6‑digit NAICS codes serve as the parent classification used for government registrations and documentation. The marketing-level 8‑digit codes act as child extensions of these official classifications, providing refined segmentation for more precise targeting and detailed niche insights. Related industries are listed under the parent code, offering a broader context of the industry environment. For further details on the official classification for this industry, please visit the U.S. Census Bureau NAICS Code 561421 page

Tools

Tools commonly used in the Paging & Answering Service industry for day-to-day tasks and operations.

  • Pagers
  • Answering machines
  • Call forwarding systems
  • Voicemail systems
  • Computer software for message management
  • Telephone systems
  • Headsets
  • Caller ID systems
  • Automatic call distribution systems
  • Interactive voice response systems

Industry Examples of Paging & Answering Service

Common products and services typical of NAICS Code 561421-02, illustrating the main business activities and contributions to the market.

  • Medical paging services
  • Emergency response paging services
  • Legal answering services
  • Customer service answering services
  • Virtual receptionist services
  • Property management answering services
  • HVAC paging services
  • Plumbing paging services
  • IT support paging services
  • Sales lead generation answering services

History

A concise historical narrative of NAICS Code 561421-02 covering global milestones and recent developments within the United States.

  • The Paging & Answering Service industry has a long history dating back to the early 20th century when the first paging systems were introduced. In the 1950s, the first answering machines were invented, which allowed people to leave messages when the recipient was not available. The industry continued to grow in the 1970s and 1980s with the introduction of computerized answering services and the widespread use of pagers. In recent years, the industry has shifted towards more advanced technology, such as virtual receptionist services and mobile apps that allow customers to manage their calls and messages remotely. In the United States, the industry has faced challenges due to the rise of mobile phones and the decline of landline usage, but it has adapted by offering new services and expanding into new markets.