SOC 43-4051: Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
Part of 43-0000 Office and Administrative Support Occupations 43-4000 Information and Record Clerks 43-4050 Customer Service Representatives
SOC 43-4051 links to 2 CIP 2020 programs in the NCES and BLS crosswalk.
- 2CIP 2020 programs
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Questions about this crosswalk
Which programs match SOC 43-4051?
SOC 43-4051 links to 2 CIP 2020 programs in the NCES and BLS crosswalk. The match list on this page links each program.
Does this crosswalk show which degree a worker needs?
No. A SOC to CIP match lists instructional programs related to the occupation. It does not say which credential a worker holds, and it is not an employment count.
Official crosswalk: NCES and BLS, CIP 2020 to SOC 2018. NCES CIP 2020.