Tools commonly used in the Voice Mail Messaging Service industry for day-to-day tasks and operations.

• Voice Mail Systems
• Call Forwarding Systems
• Interactive Voice Response (IVR) Systems
• Automated Attendant Systems
• Unified Messaging Systems
• Voice Recognition Systems
• Text-to-Speech Systems
• Speech-to-Text Systems
• Call Routing Systems
• Call Screening Systems

Common products and services typical of NAICS Code 519290-09, illustrating the main business activities and contributions to the market.

• Personal Voice Mail
• Business Voice Mail
• Voicemail for Call Centers
• Voicemail for Medical Offices
• Voicemail for Law Firms
• Voicemail for Real Estate Agents
• Voicemail for Sales Teams
• Voicemail for Customer Service Teams
• Voicemail for Non-Profit Organizations
• Voicemail for Educational Institutions

The specific certifications, permits, licenses, and regulatory compliance requirements within the United States for this industry.

• Federal Communications Commission (FCC) License: A license required by the FCC for businesses that operate two-way radio communication services. The FCC regulates all interstate and international communications by radio, television, wire, satellite, and cable in the US. [FCC]
• HIPAA Compliance: The Health Insurance Portability and Accountability Act (HIPAA) requires businesses that handle protected health information to comply with strict privacy and security rules. Voice mail messaging services that handle medical information must comply with HIPAA regulations. [HHS]
• Payment Card Industry Data Security Standard (PCI DSS) Compliance: The PCI DSS is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment. Voice mail messaging services that handle credit card information must comply with PCI DSS regulations. [PCI Security Standards Council]
• National Institute Of Standards and Technology (NIST) Compliance: NIST provides a framework for improving critical infrastructure cybersecurity. Voice mail messaging services that handle sensitive information must comply with NIST regulations. [NIST]
• International Organization for Standardization (ISO) 27001 Certification: ISO 27001 is a globally recognized standard for information security management systems. Voice mail messaging services that handle sensitive information can obtain ISO 27001 certification to demonstrate their commitment to information security. [ISO]

A concise historical narrative of NAICS Code 519290-09 covering global milestones and recent developments within the United States.

• The Voice Mail Messaging Service industry has a long history dating back to the 1970s when the first voicemail system was introduced. The first voicemail system was developed by Voice Message Exchange (VMX) in 1979, which allowed users to leave messages for each other without the need for a live operator. In the 1980s, voicemail systems became more widely available and were integrated into telephone systems. In the 1990s, voicemail systems became more advanced, allowing users to access their messages remotely and receive notifications when new messages were received. In recent years, the industry has seen a decline in traditional voicemail services due to the rise of alternative messaging platforms such as text messaging and social media. In the United States, the Voice Mail Messaging Service industry has seen significant growth in recent years due to the increasing use of smartphones and other mobile devices. The rise of mobile devices has led to an increase in the use of messaging apps, which has in turn led to an increase in the use of voicemail services. In addition, the industry has seen growth due to the increasing use of cloud-based voicemail services, which allow users to access their messages from anywhere with an internet connection. Overall, the industry is expected to continue to grow in the coming years as more people rely on mobile devices and messaging apps for communication.

The anticipated future trajectory of the NAICS 519290-09 industry in the USA, offering insights into potential trends, innovations, and challenges expected to shape its landscape.

• Growth Prediction: Growing

  The Voice Mail Messaging Service industry is expected to experience steady growth in the coming years. With the increasing use of smartphones and other mobile devices, the demand for voice mail messaging services is expected to remain strong. Additionally, the industry is likely to benefit from the growing trend of remote work, as more businesses are adopting flexible work arrangements. However, the industry may face challenges from alternative communication methods such as instant messaging and video conferencing. Overall, the industry is expected to continue to grow, albeit at a slower pace than in previous years.

Recent groundbreaking advancements and milestones in the Voice Mail Messaging Service industry, reflecting notable innovations that have reshaped its landscape.

• Visual Voicemail: This innovation allows users to see a list of their voicemails and choose which ones to listen to, rather than having to listen to them in order. This has become a standard feature on many smartphones.
• Voicemail Transcription: This technology transcribes voicemail messages into text, making them easier to read and respond to. This is particularly useful for people who are deaf or hard of hearing.
• Voicemail-To-Email: This feature sends voicemail messages to a user's email inbox, allowing them to listen to the message on their computer or other device.
• Voicemail Greetings: Many voice mail messaging services now allow users to customize their voicemail greeting, adding a personal touch to their messages.
• Integration with Other Communication Tools: Some voice mail messaging services now integrate with other communication tools such as email and instant messaging, allowing users to manage all their messages in one place.