NAICS Code 517810-17 - Voice Messaging Equipment & Services

Marketing Level - NAICS 8-Digit

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NAICS Code 517810-17 Description (8-Digit)

Voice Messaging Equipment & Services is a subdivision of the NAICS Code 517810 that involves the provision of equipment and services related to voice messaging. This industry includes companies that offer voicemail systems, automated attendant systems, and other voice messaging solutions to businesses and individuals. Voice messaging equipment and services are used to manage incoming calls, provide information to callers, and enable users to leave and retrieve voice messages.

Hierarchy Navigation for NAICS Code 517810-17

Parent Code (less specific)

Tools

Tools commonly used in the Voice Messaging Equipment & Services industry for day-to-day tasks and operations.

  • Voicemail systems
  • Automated attendant systems
  • Interactive voice response (IVR) systems
  • Call recording software
  • Call forwarding systems
  • Call screening software
  • Call routing software
  • Text-to-speech software
  • Speech recognition software
  • Unified messaging systems

Industry Examples of Voice Messaging Equipment & Services

Common products and services typical of NAICS Code 517810-17, illustrating the main business activities and contributions to the market.

  • Voicemail systems for small businesses
  • Automated attendant systems for medical offices
  • IVR systems for customer service hotlines
  • Call recording software for call centers
  • Call forwarding systems for remote workers
  • Call screening software for legal offices
  • Call routing software for sales teams
  • Text-to-speech software for educational institutions
  • Speech recognition software for government agencies
  • Unified messaging systems for large corporations

Certifications, Compliance and Licenses for NAICS Code 517810-17 - Voice Messaging Equipment & Services

The specific certifications, permits, licenses, and regulatory compliance requirements within the United States for this industry.

  • Federal Communications Commission (FCC) License: A license required by the FCC for businesses that operate radio communication equipment. The FCC regulates all interstate and international communications by radio, television, wire, satellite, and cable in the US.
  • National Association Of Communication Systems Engineers (NACSE): A certification program that provides training and certification for professionals in the communication systems industry. The program covers topics such as voice messaging, data networking, and wireless communication.
  • Certified Information Systems Security Professional (CISSP): A certification program that provides training and certification for professionals in the information security industry. The program covers topics such as security and risk management, asset security, and security engineering.
  • Occupational Safety and Health Administration (OSHA) Certification: A certification required by OSHA for businesses that operate in hazardous environments. The certification covers topics such as hazard communication, personal protective equipment, and emergency action plans.
  • International Association Of Privacy Professionals (IAPP) Certification: A certification program that provides training and certification for professionals in the privacy industry. The program covers topics such as privacy law, data protection, and information management.

History

A concise historical narrative of NAICS Code 517810-17 covering global milestones and recent developments within the United States.

  • The "Voice Messaging Equipment & Services" industry has a long history dating back to the early 1980s when the first voicemail systems were introduced. These early systems were primitive by today's standards, but they paved the way for the development of more advanced voice messaging equipment and services. In the 1990s, the industry saw significant growth as businesses began to adopt voicemail systems on a large scale. The introduction of unified messaging systems in the early 2000s marked another milestone in the industry's history, allowing users to access voicemail, email, and faxes from a single interface. In recent years, the industry has continued to evolve with the introduction of cloud-based voice messaging services and the integration of voice messaging with other communication channels such as text messaging and video conferencing. In the United States, the "Voice Messaging Equipment & Services" industry has seen steady growth over the past decade. The rise of remote work and the increasing use of mobile devices have driven demand for voice messaging services that can be accessed from anywhere. The industry has also benefited from the development of new technologies such as natural language processing and speech recognition, which have made voice messaging systems more intuitive and user-friendly. Overall, the industry is poised for continued growth in the coming years as businesses and consumers alike continue to rely on voice messaging as a key communication tool.

Future Outlook for Voice Messaging Equipment & Services

The anticipated future trajectory of the NAICS 517810-17 industry in the USA, offering insights into potential trends, innovations, and challenges expected to shape its landscape.

  • Growth Prediction: Stable

    The future outlook for the Voice Messaging Equipment & Services industry in the USA is positive. The industry is expected to grow due to the increasing demand for voice messaging services in various sectors such as healthcare, finance, and education. The rise of remote work and virtual communication has also increased the demand for voice messaging services. The industry is expected to continue to innovate and develop new technologies to meet the changing needs of consumers. However, the industry may face challenges such as increasing competition and the emergence of new technologies that may disrupt the industry. Overall, the industry is expected to grow steadily in the coming years.

Industry Innovations for NAICS Code 517810-17

Recent groundbreaking advancements and milestones in the Voice Messaging Equipment & Services industry, reflecting notable innovations that have reshaped its landscape.

  • Voicemail Transcription: This innovation allows users to receive transcribed voicemail messages in text format, making it easier to read and respond to messages.
  • Visual Voicemail: This innovation allows users to see a list of their voicemail messages and listen to them in any order they choose, without having to dial into their voicemail box.
  • Voicemail-To-Email: This innovation allows users to receive their voicemail messages as audio files attached to an email, making it easier to access and manage messages.
  • Voicemail-To-Text: This innovation allows users to receive their voicemail messages as text messages, making it easier to read and respond to messages.
  • Cloud-Based Voicemail: This innovation allows users to access their voicemail messages from any device with an internet connection, making it easier to manage messages on the go.
  • Voicemail Analytics: This innovation allows businesses to analyze voicemail messages to gain insights into customer behavior and preferences.
  • Voicemail Personalization: This innovation allows users to customize their voicemail greetings and messages to better reflect their personality and brand.
  • Voicemail Automation: This innovation allows businesses to automate their voicemail messages to provide customers with quick and efficient responses to common inquiries.
  • Voicemail Security: This innovation provides enhanced security features to protect voicemail messages from unauthorized access and hacking attempts.
  • Voicemail Integration: This innovation allows voicemail messages to be integrated with other communication channels such as email, text messaging, and social media, providing a seamless communication experience for users.

NAICS Code 517810-17 - Voice Messaging Equipment & Services

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