Tools commonly used in the Emergency Calls industry for day-to-day tasks and operations.

• Computer-aided dispatch (CAD) systems
• Emergency response software
• Geographic information systems (GIS)
• Two-way radios
• Mobile data terminals (MDTs)
• Global positioning system (GPS) technology
• Emergency lighting and sirens
• Medical equipment (e.g. defibrillators)
• Firefighting equipment (e.g. hoses, axes)
• Police equipment (e.g. handcuffs, batons)

Common products and services typical of NAICS Code 517810-06, illustrating the main business activities and contributions to the market.

• 911 emergency calls
• Emergency roadside assistance
• Medical emergency calls
• Fire emergency calls
• Search and rescue operations
• Disaster response and recovery
• Emergency management services
• Crisis hotlines
• Suicide prevention hotlines
• Domestic violence hotlines

The specific certifications, permits, licenses, and regulatory compliance requirements within the United States for this industry.

• Emergency Medical Dispatch Certification: This certification is required for emergency call takers who provide medical assistance over the phone. It is provided by the National Academies of Emergency Dispatch (NAED).
• CPR Certification: Emergency call takers are required to have CPR certification to provide life-saving instructions over the phone. The American Red Cross and the American Heart Association provide CPR certification.
• Emergency Telecommunicator Certification: This certification is required for emergency call takers who work in public safety answering points (PSAPs). It is provided by the Association of Public-Safety Communications Officials (APCO) International.
• National Incident Management System (NIMS) Certification: This certification is required for emergency call takers who work in emergency management. It is provided by the Federal Emergency Management Agency (FEMA).
• Federal Communications Commission (FCC) License: Emergency call centers are required to have an FCC license to operate radio equipment. The FCC provides various types of licenses depending on the type of equipment used.

A concise historical narrative of NAICS Code 517810-06 covering global milestones and recent developments within the United States.

• The "Emergency Calls" industry has a long history dating back to the early 1900s when the first emergency call was made in London. In the United States, the first emergency call was made in 1968 in Haleyville, Alabama. Since then, the industry has undergone significant advancements, including the implementation of the 911 emergency call system in the 1980s, which revolutionized emergency response. In recent years, the industry has seen the integration of new technologies such as GPS tracking, which allows emergency responders to locate callers more accurately, and the use of text messaging as an alternative to voice calls in emergency situations.

The anticipated future trajectory of the NAICS 517810-06 industry in the USA, offering insights into potential trends, innovations, and challenges expected to shape its landscape.

• Growth Prediction: Stable

  The emergency calls industry in the USA is expected to grow in the coming years due to the increasing demand for emergency services. The industry is expected to benefit from the development of new technologies that will improve the speed and accuracy of emergency response. The use of artificial intelligence and machine learning is expected to play a significant role in the industry's growth. Additionally, the increasing use of smartphones and other mobile devices is expected to drive the growth of the industry as more people are able to access emergency services quickly and easily. However, the industry is also facing challenges such as the need to upgrade existing infrastructure and the shortage of trained personnel. Overall, the future outlook for the emergency calls industry in the USA is positive, with significant growth expected in the coming years.

Recent groundbreaking advancements and milestones in the Emergency Calls industry, reflecting notable innovations that have reshaped its landscape.

• Next Generation 911: This system allows emergency services to receive text messages, photos, and videos from people in need of assistance, providing more information to first responders.
• Wearable Technology: Wearable devices such as smartwatches and fitness trackers can be used to monitor vital signs and alert emergency services in case of an emergency.
• Drones: Drones can be used to quickly survey disaster areas and provide real-time information to emergency services, allowing them to respond more quickly and effectively.
• Mobile Apps: Mobile apps such as PulsePoint and RapidSOS can be used to alert nearby CPR-trained individuals and provide emergency services with more accurate location information.
• Telemedicine: Telemedicine allows medical professionals to provide remote medical assistance to people in need, reducing the need for emergency services in some cases.