Tools commonly used in the Social Services Info & Referral Programs industry for day-to-day tasks and operations.

• Resource Directories
• Case Management Software
• Database Management Software
• Customer Relationship Management (CRM) Software
• Social Media Platforms
• Teleconferencing Software
• Email Marketing Software
• Online Survey Tools
• Data Analytics Software
• Project Management Software

Common products and services typical of NAICS Code 624190-03, illustrating the main business activities and contributions to the market.

• Housing Assistance Programs
• Food Assistance Programs
• Healthcare Assistance Programs
• Education Assistance Programs
• Employment Assistance Programs
• Legal Assistance Programs
• Financial Assistance Programs
• Childcare Assistance Programs
• Transportation Assistance Programs
• Disability Assistance Programs

The specific certifications, permits, licenses, and regulatory compliance requirements within the United States for this industry.

• Certified Community Resource Specialist (CCRS): This certification is offered by the Alliance of Information and Referral Systems (AIRS) and is designed for professionals who provide information and referral services. The certification covers topics such as communication skills, cultural competency, and ethics. The CCRS certification is recognized by many employers in the social services industry.
• Certified Information and Referral Specialist (CIRS): This certification is also offered by AIRS and is designed for professionals who provide information and referral services. The certification covers topics such as communication skills, cultural competency, and ethics. The CIRS certification is recognized by many employers in the social services industry.
• Certified Community Action Professional (CCAP): This certification is offered by the Community Action Partnership and is designed for professionals who work in community action agencies. The certification covers topics such as poverty, community development, and program management. The CCAP certification is recognized by many employers in the social services industry.
• Certified Nonprofit Professional (CNP): This certification is offered by the Nonprofit Leadership Alliance and is designed for professionals who work in nonprofit organizations. The certification covers topics such as nonprofit management, fundraising, and volunteer management. The CNP certification is recognized by many employers in the social services industry.
• Certified Fund Raising Executive (CFRE): This certification is offered by the Association of Fundraising Professionals and is designed for professionals who work in fundraising. The certification covers topics such as donor relations, gift planning, and ethics. The CFRE certification is recognized by many employers in the social services industry.

A concise historical narrative of NAICS Code 624190-03 covering global milestones and recent developments within the United States.

• The "Social Services Info & Referral Programs" industry has a long history of providing assistance to individuals and families in need. The first notable milestone in this industry was the establishment of the first information and referral service in the United States in 1943. This service was created to help people find the resources they needed during World War II. In the 1960s, the industry saw significant growth due to the establishment of the Community Action Program, which provided funding for social services programs across the country. In recent years, the industry has continued to evolve with the rise of technology and the internet. Many organizations now offer online information and referral services, making it easier for people to access the resources they need. In the United States, the "Social Services Info & Referral Programs" industry has seen significant growth in recent years. This growth can be attributed to a number of factors, including an increase in demand for social services due to the aging population and the opioid epidemic. In addition, advances in technology have made it easier for organizations to provide information and referral services to those in need. For example, many organizations now offer mobile apps and online chat services to connect people with the resources they need. Overall, the industry has become an essential part of the social services landscape in the United States, providing critical support to individuals and families in need.

The anticipated future trajectory of the NAICS 624190-03 industry in the USA, offering insights into potential trends, innovations, and challenges expected to shape its landscape.

• Growth Prediction: Stable

  The future outlook for the Social Services Info & Referral Programs industry in the USA is positive. The industry is expected to grow in the coming years due to the increasing demand for social services and the growing awareness of the importance of mental health. The COVID-19 pandemic has also highlighted the need for social services and has increased the demand for mental health services. The industry is expected to continue to grow as the population ages and as more people seek help for mental health issues. Additionally, the industry is expected to benefit from advances in technology, which will make it easier for people to access social services and mental health services remotely.

Recent groundbreaking advancements and milestones in the Social Services Info & Referral Programs industry, reflecting notable innovations that have reshaped its landscape.

• 211: A free and confidential service that connects people to local resources, such as food banks, housing assistance, and mental health services.
• Crisis Text Line: A free, 24/7 text-based crisis support service that connects people in crisis with trained crisis counselors.
• Mental Health First Aid: A training program that teaches people how to identify, understand, and respond to signs of mental illness and substance use disorders.
• Virtual Therapy: The use of video conferencing technology to provide mental health services remotely.
• Peer Support: A form of support that connects people with similar experiences to provide emotional and practical support.