Freight brokers and agents are intermediaries between shippers and carriers, facilitating the transportation of goods from one location to another. They do not own the transportation equipment but instead arrange for the transportation of goods by finding carriers that can transport the goods at a reasonable price. Freight brokers and agents are responsible for negotiating rates, preparing shipping documents, and tracking shipments to ensure timely delivery. They work with a variety of clients, including manufacturers, wholesalers, and retailers, and are an essential part of the supply chain.