NAICS Code 812990-38 - Concierge Service

Marketing Level - NAICS 8-Digit

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NAICS CODE 812990-38
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NAICS Code 812990-38 Description (8-Digit)

Concierge service is a type of personal service that provides assistance to clients in their daily lives. This service is designed to help clients save time and reduce stress by taking care of tasks that they do not have the time or inclination to do themselves. Concierge service providers offer a wide range of services, from running errands and making reservations to arranging travel and event planning. The goal of a concierge service is to provide personalized attention to clients and to help them achieve a better work-life balance.

Parent Code - Official US Census

Official 6‑digit NAICS codes serve as the parent classification used for government registrations and documentation. The marketing-level 8‑digit codes act as child extensions of these official classifications, providing refined segmentation for more precise targeting and detailed niche insights. Related industries are listed under the parent code, offering a broader context of the industry environment. For further details on the official classification for this industry, please visit the U.S. Census Bureau NAICS Code 812990 page

Tools

Tools commonly used in the Concierge Service industry for day-to-day tasks and operations.

  • Customer relationship management (CRM) software
  • Scheduling software
  • Communication tools (e.g. phone, email, messaging apps)
  • Transportation (e.g. car, bike, public transit)
  • Navigation tools (e.g. GPS, maps)
  • Payment processing tools (e.g. credit card readers, invoicing software)
  • Research tools (e.g. search engines, databases)
  • Event planning software
  • Social media management tools
  • Personal shopping apps

Industry Examples of Concierge Service

Common products and services typical of NAICS Code 812990-38, illustrating the main business activities and contributions to the market.

  • Travel planning
  • Event planning
  • Personal shopping
  • Restaurant reservations
  • Ticket purchasing
  • Transportation arrangements
  • Dry cleaning and laundry services
  • Pet care services
  • Home cleaning and organization
  • Personal errands

History

A concise historical narrative of NAICS Code 812990-38 covering global milestones and recent developments within the United States.

  • The Concierge Service industry has its roots in the medieval era, where concierges were employed in castles and palaces to attend to the needs of the nobility. In the 20th century, the industry evolved to cater to the needs of the wealthy and influential, providing services such as travel arrangements, event planning, and personal shopping. The industry saw a significant boost in the 1980s when luxury hotels began offering concierge services to their guests. In recent years, the industry has expanded to include virtual concierge services, which provide assistance to clients remotely. In the United States, the industry has seen a surge in demand due to the growth of the gig economy and the increasing number of busy professionals who require assistance with their daily tasks.