NAICS Code 621999-60 - Hearing Imparied Relay Service

Marketing Level - NAICS 8-Digit

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Looking for more companies? See NAICS 621999 - All Other Miscellaneous Ambulatory Health Care Services - 50,309 companies, 286,873 emails.

NAICS Code 621999-60 Description (8-Digit)

Hearing Impaired Relay Service is a type of ambulatory health care service that provides communication assistance to individuals who are deaf, hard of hearing, or speech-impaired. This service allows these individuals to communicate with others over the phone or through other means by using a relay operator. The relay operator acts as an intermediary between the hearing-impaired individual and the person they are communicating with, relaying the conversation back and forth. This service is essential for individuals who rely on communication to carry out their daily activities, such as making appointments, ordering food, or conducting business.

Parent Code - Official US Census

Official 6‑digit NAICS codes serve as the parent classification used for government registrations and documentation. The marketing-level 8‑digit codes act as child extensions of these official classifications, providing refined segmentation for more precise targeting and detailed niche insights. Related industries are listed under the parent code, offering a broader context of the industry environment. For further details on the official classification for this industry, please visit the U.S. Census Bureau NAICS Code 621999 page

Tools

Tools commonly used in the Hearing Imparied Relay Service industry for day-to-day tasks and operations.

  • Video Relay Service (VRS) software
  • Text-to-Speech (TTS) software
  • Captioning software
  • Amplified telephones
  • Hearing aids
  • Cochlear implants
  • Video phones
  • TTY machines
  • Speech-to-Text (STT) software
  • Sign language interpreters

Industry Examples of Hearing Imparied Relay Service

Common products and services typical of NAICS Code 621999-60, illustrating the main business activities and contributions to the market.

  • Hearing-impaired individuals
  • Deaf individuals
  • Speech-impaired individuals
  • Individuals with hearing loss
  • Individuals with cochlear implants
  • Individuals who use sign language
  • Individuals who use TTY machines
  • Individuals who use hearing aids
  • Individuals who use captioning services
  • Individuals who use VRS software

History

A concise historical narrative of NAICS Code 621999-60 covering global milestones and recent developments within the United States.

  • The Hearing Impaired Relay Service industry has its roots in the early 1970s when the first TTY (teletypewriter) was invented. This device allowed people with hearing impairments to communicate over the telephone by typing messages back and forth. In 1984, the Telecommunications Act mandated that all telephone companies provide relay services for people with hearing impairments. Since then, the industry has continued to evolve with advancements in technology, such as video relay services and speech-to-text services. In recent years, the industry has also seen an increase in demand due to the aging population and the growing number of people with hearing impairments. In the United States, the Hearing Impaired Relay Service industry has seen significant growth in recent years. According to the National Institute on Deafness and Other Communication Disorders, approximately 15% of American adults (37.5 million) aged 18 and over report some trouble hearing. This has led to an increased demand for relay services, which has been further fueled by advancements in technology. In 2019, the Federal Communications Commission (FCC) reported that the number of minutes of relay services provided had increased by 5.6% from the previous year. The industry is expected to continue to grow as the population ages and the prevalence of hearing impairments increases.