NAICS Code 561210-05 - Directory Enquiries

Tools commonly used in the Directory Enquiries industry for day-to-day tasks and operations.

• Directory assistance software
• Customer service software
• Call center software
• Database management software
• Telephone systems
• Headsets
• Computer monitors
• Keyboards
• Mouse
• Internet search engines

Common products and services typical of NAICS Code 561210-05, illustrating the main business activities and contributions to the market.

• Phone directory assistance
• Yellow pages
• White pages
• Business directories
• Online directories
• Telephone information services
• Address lookup services
• Reverse phone lookup services
• International directory assistance
• Emergency services directories

A concise historical narrative of NAICS Code 561210-05 covering global milestones and recent developments within the United States.

• The "Directory Enquiries" industry has a long history dating back to the early 20th century when the first telephone directories were published. In the 1970s, the introduction of computerized directory assistance systems revolutionized the industry, making it easier and faster to access phone numbers and addresses. In the 1990s, the rise of the internet and mobile phones led to a decline in the use of directory enquiries services. However, the industry adapted by offering new services such as text message-based directory enquiries and voice-activated directory assistance. In recent years, the industry has faced new challenges with the increasing popularity of voice-activated virtual assistants like Siri and Alexa, which provide similar services. Despite these challenges, the industry continues to evolve and adapt to changing consumer needs. In the United States, the "Directory Enquiries" industry has a similar history to the global industry. The first telephone directories were published in the late 19th century, and the industry grew rapidly in the mid-20th century with the introduction of computerized directory assistance systems. In the 1990s, the industry faced new challenges with the rise of the internet and mobile phones, but it adapted by offering new services such as text message-based directory enquiries and voice-activated directory assistance. In recent years, the industry has faced new challenges with the increasing popularity of voice-activated virtual assistants like Siri and Alexa, which provide similar services. Despite these challenges, the industry remains an important part of the telecommunications sector in the United States.