NAICS Code 423620-32 - Telephone Answering Systems Equipment (Wholesale)

Marketing Level - NAICS 8-Digit

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NAICS Code 423620-32 Description (8-Digit)

Telephone Answering Systems Equipment (Wholesale) is a subdivision of the NAICS Code 423620 that involves the wholesale distribution of equipment used for telephone answering systems. This industry includes the wholesale distribution of telephone answering machines, voicemail systems, call center equipment, and other related equipment used for telephone communication. Companies in this industry purchase these products from manufacturers and sell them to retailers, businesses, and other organizations.

Parent Code - Official US Census

Official 6‑digit NAICS codes serve as the parent classification used for government registrations and documentation. The marketing-level 8‑digit codes act as child extensions of these official classifications, providing refined segmentation for more precise targeting and detailed niche insights. Related industries are listed under the parent code, offering a broader context of the industry environment. For further details on the official classification for this industry, please visit the U.S. Census Bureau NAICS Code 423620 page

Tools

Tools commonly used in the Telephone Answering Systems Equipment (Wholesale) industry for day-to-day tasks and operations.

  • Voicemail systems
  • Telephone answering machines
  • Call center equipment
  • Headsets
  • Conference phones
  • Cordless phones
  • PBX systems
  • Voice over IP (VoIP) systems
  • Call recording equipment
  • Interactive voice response (IVR) systems
  • Unified messaging systems
  • Wireless headsets
  • Telephone amplifiers
  • Telephone line testers
  • Telephone line analyzers
  • Telephone line simulators
  • Telephone line splitters
  • Telephone line filters
  • Telephone line surge protectors

Industry Examples of Telephone Answering Systems Equipment (Wholesale)

Common products and services typical of NAICS Code 423620-32, illustrating the main business activities and contributions to the market.

  • Voicemail systems for small businesses
  • Call center equipment for customer service
  • Telephone answering machines for home offices
  • PBX systems for large corporations
  • Conference phones for remote meetings
  • VoIP systems for international communication
  • Call recording equipment for quality assurance
  • IVR systems for automated customer service
  • Unified messaging systems for streamlined communication
  • Wireless headsets for hands-free communication

History

A concise historical narrative of NAICS Code 423620-32 covering global milestones and recent developments within the United States.

  • The Telephone Answering Systems Equipment (Wholesale) industry has a long history dating back to the early 1900s when the first telephone answering machines were invented. The first answering machine was invented by Valdemar Poulsen in 1898, but it was not until the 1920s that the first commercially successful answering machine was introduced. The industry continued to grow throughout the 20th century, with the introduction of digital answering machines in the 1980s and the development of voicemail systems in the 1990s. In recent years, the industry has seen a shift towards cloud-based answering systems and virtual assistants, which are becoming increasingly popular among businesses and consumers alike. In the United States, the Telephone Answering Systems Equipment (Wholesale) industry has experienced significant growth in recent years, driven by the increasing demand for cloud-based answering systems and virtual assistants. According to a report by Statista, the global virtual assistant market is expected to reach $4.2 billion by 2022, up from $1.6 billion in 2015. In the US, the market for virtual assistants is expected to grow at a CAGR of 25.7% between 2019 and 2025, driven by the increasing adoption of smart speakers and other voice-enabled devices. The industry is also benefiting from the growing trend towards remote work, which has increased the demand for virtual assistants and other cloud-based communication tools.